1. The department of internal medicine consistently serves an extensive patient and client base, averaging over fifty thousand individuals annually. This broad spectrum of care encompasses a significant focus on outpatient services, with more than thirty thousand individuals benefiting from referral chronic care services, and an additional ten thousand receiving follow-up services delivered by our team of specialists and subspecialists.
2. In our commitment to addressing critical health challenges, the department plays a pivotal role in providing essential HIV/AIDS care, treatment, and prevention services. To date, we have positively impacted the lives of more than 7602 patients through these vital programs. Additionally, our dedicated efforts extend to the management of multidrug-resistant (MDR) and extensively drug-resistant (XDR) cases. As one of the two recognized Tuberculosis Infection Control (TIC) centers in Addis Ababa, we collaborate closely with St. Peter Hospital to deliver specialized MDR/XDR services, with a total of 1015 patients benefiting from our expertise.
3. In addition to our outpatient initiatives, we have been instrumental in meeting the needs of over ten thousand patients through our inpatient services

As of November 2023, the department is comprised of a diverse and cohesive team of professionals working in harmony to fulfill the hospital's goals, mission, and vision. Operating under the direct supervision of department heads, our dedicated team includes:

1. Cardiologists
2. Gastroenterologist & Hepatologist
3. Endocrine and Metabolic Disease Subspecialist
4. Internists
5. Neurologists
6. General Practitioners
7. Family Medicine Residents
8. Clinical Nurses
9. Patient Support Staff
10. Janitors
11. Adherence Supporters
12. Case Managers
13. Data Clerks

Our facilities include 50 general ward beds, 22 beds specifically designated for Multidrug and Extensively Drug-Resistant Tuberculosis, and, in collaboration with the Emergency and Critical Care Department, an additional 25 inpatient beds. This collective effort results in a total of 97 beds dedicated to delivering comprehensive inpatient services to meet the diverse healthcare needs of our patients.

In partnership with Addis Ababa University, College of Medicine & Health Sciences, the Department of Family Medicine plays a pivotal role in instructing resident students within the department, contributing to their educational journey.

The Internal Medicine Department collaborates to conduct morning sessions three times a week, specifically on Monday, Wednesday, and Friday. Additionally, the department actively engages in at least one weekly seminar.

Moreover, through collaboration with the Research and Training Directorate of ALERT Comprehensive Specialized Hospital, the department is currently at the forefront of delivering both international and national training programs. These encompass diverse areas such as HIV/AIDS care, treatment, and prevention, Tuberculosis management, ethics and medicolegal considerations, Emergency and Critical Care, as well as pulmonary function tests. This collaborative approach underscores our commitment to education, research, and training, ensuring that our team remains at the forefront of medical advancements and contributes meaningfully to healthcare development.